Refund Policy for CODForceTV Services
Thank you for choosing CODForceTV for your entertainment. We are committed to providing you with a high-quality service. Please read through our refund policy to understand the terms and conditions related to refunds.
we offer a 7 days money back if the server is completely down more than 24 hours.
Summary For PayPal Customers :
provide a high-quality service. As a testament to our confidence in the quality of our service, we offer payment through PayPal.
- Refunds are not offered under any circumstances for payments made after receiving a trial account
- Refunds are not offered under any circumstances after 4 Hours of receiving the service.
- This is not a subscription it’s a one time payment and ALL PAYMENTS ARE FINAL after 12 hours.
- We don’t give refund for : i am not satisfied, i don’t find my favourite channel, some channels not working, i don’t find my favourite serie or any other personal considerations
- If you open a dispute against our refund policy, it will be considered a breach of our terms, leading to a loss in the dispute and possible suspension of your account.
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If you choose to open a dispute, it will be regarded as a violation of our terms by paypal. Since you have already agreed to our refund policy, this will result in the loss of the dispute.
And as a result, we reserve the right to cease offering our services to you after you lose the dispute.
Refund Request Case Of ineligibility :
If you’re ineligible for a refund but wish to proceed with a refund request, please be aware that a total fee of 10 euros will apply, consisting of 5 euros for payment processor fees and 5 euros for service fees.
1. Refund Eligibility
1.1 We offer a 7-day money-back guarantee if the CODForceTV service experiences a complete and prolonged outage, rendering the service non-functional for a period of 24 hours or more. This guarantee is applicable from the date of your initial subscription purchase.
1.2 We don’t offer refunds for the following reasons : i am not satisfied, some channels not working good, problems from your side, anything related, or any other personal considerations.
1.3 Refunds will not be issued for any channels or content that are not functioning as expected. While we endeavor to provide a broad selection of channels, we are not responsible for factors beyond our control that may impact individual channel availability. Please note that refunds will not be provided in cases where your favorite channel experiences downtime or is temporarily unavailable.
1.4 Subscribers who have chosen the 1-month plan will be eligible for a refund only if they meet the criteria outlined in section 1.1 (complete and prolonged service outage) and submit their refund request within the initial 24 hours of subscription activation. Refunds for the 1-month plan will not be granted if the subscriber chooses to cancel after the first 24 hours or if the reason for refund does not align with the conditions mentioned in section 1.1.
1.5 Testing and Special Requests
We encourage users with specific channel or feature requests to contact us for a trial before making a purchase. We provide a free trial period of 10 minutes, allowing you to assess the service’s compatibility with your requirements.
1.6 Responsible Purchase and Refund
It is important to note that purchasing a subscription with the intention of testing and subsequently requesting a refund is against our policy. We urge users to utilize the provided trial period to make informed decisions before committing to a subscription. Refunds will not be processed for users who abuse this policy.
1.7 Easy 7 Days return and refund policy
This policy apply in case our service is completely down for more that 24 hours. you will receive an automatic refund within 7 days.
1.8 1 Month Plan dissatisfaction Policy
For the 1 month plan Refunds will not be processed for dissatisfaction with the service after the first 4 hours of subscription activation. We recommend fully evaluating the service during this initial period to ensure it meets your expectations.
Should you have any further questions or need clarification, please don’t hesitate to contact our customer support team.
1.9 False Claim Disputes:
We take false claim disputes seriously, as they can harm our business and the overall user experience.
If a customer raises a dispute without a valid reason and subsequently loses the dispute, we reserve the right to deny refunds and take further action, including being blocked from accessing our service, as this behavior demonstrates a lack of respect for our policy regarding dispute resolution.
We encourage our customers to use dispute mechanisms responsibly and only when they have a legitimate reason for doing so.
2. Initiating a Refund Request
2.1 To initiate a refund request, please contact our customer support team within the applicable refund eligibility period. Include essential information such as your order number, account details, and a comprehensive description of the issue you’re facing.
2.2 Refund requests will be reviewed and evaluated by our support team. We reserve the right to investigate the reported issues and verify the extent of service disruption.
3. Refund Processing
3.1 Once your refund request is approved, we will process the refund within 7 business days after verification. The refund will be issued using the original payment method you used for the purchase.
3.2 Please note that the actual time it takes for the refund to reflect in your account might vary based on your payment provider’s processing timelines.
4. Exceptions
4.1 This refund policy exclusively pertains to CODForceTV service subscription fees and does not encompass additional charges, including processing fees, taxes, or other associated expenses.
4.2 CODForceTV retains the right to modify, update, or revoke this refund policy without prior notice.
5. Device Compatibility and Channel List
Our service provides a functional list of channels that are designed to work across a variety of devices.
While we make every effort to ensure compatibility, we cannot guarantee that the service will function flawlessly on every individual device due to differences in technology, settings, and configurations.
It is essential to understand that the core product we offer is a working channels list. If a customer experiences difficulties in making the service function on a specific device, it is not within our responsibility or obligation to provide a refund. The channels list itself remains functional, and its operational status aligns with the service’s intended purpose.
Please don’t hesitate to contact our customer support if you have further inquiries or require assistance in optimizing the service for your device.
6.Limited Support and Service Scope:
We do not provide comprehensive support on how to use the channels listed, as the necessary information can often be found on the internet.
Our service’s core purpose is to offer a functional channel list. We are committed to responding to inquiries directly related to our service. However, please note that we do not entertain custom requests for modifications, enhancements, or personalized assistance beyond what is explicitly outlined in our service offering.
7.Customer Responsibility and Refund Eligibility:
It is the customer’s responsibility to understand how to use the provided channel list before making a purchase. If you are uncertain about your ability to utilize our service, we strongly advise you to seek clarification from our team before placing an order.
Orders placed solely for testing purposes are not eligible for a refund. Any difficulties in using the service due to lack of expertise on your part do not warrant a refund. The service we provide is operational, and dissatisfaction stemming from usage issues is not covered under our refund policy.
Warm regards,
CODForceTV Team
2022-12-01